Dear Current and Future ICE Family,

We are very happy to welcome everyone back to training, starting TOMORROW, January 21st! All kids and adult classes will be at regular times each week on Tuesdays and Saturdays.

We are still in the process of developing the interior of the new place and will be over the next few weeks. However, the facility is currently more than adequate and SAFE for training to resume on January 21st.

Here is more information about our reopening:

1. CLASS SCHEDULE: For the remainder of January and for the month of February, we will be providing a 2/3 full weekly class schedule. This means we will have full class schedules (all classes at the regular times y’all were accustomed to) each week on Tuesdays and Saturdays, not Thursdays yet.
2. ACTIVATE YOUR MEMBERSHIP: All memberships need to be reactivated PRIOR to students attending classes. If you have not already done so, please see the “Membership Billing” section below for directions on how to do so.
3. ADDRESS: Our new address is just down the street at 3541 Old Conejo Rd. #105. It is located in the Newbury Business Park close to where Old Conejo Rd meets Reino Rd. There are two different driveways that can be used to enter the center.
4. GATE: There is an entry gate you’ll pass through first. The gate is wide open on weekdays until 8:00pm. On Saturdays, you’ll enter a code to pass through the gate. Our code is #0000. We think (and are hoping you all agree!) that the minor inconvenience of the code on Saturdays is a small price to pay for the luxury of being in a safer and more secure area than our previous location. Those of you who have been with us for quite a while know exactly what I’m talking about! Note for Adult Members leaving after training on Tuesdays and for EVERYONE leaving after training on Saturdays: When exiting, the gate opens inwardly, so please remember to not drive up too close to it.

Please read the following details regarding the development progress of the interior:

1. WINDOWS/DOORS: We are still waiting on our glass entry door to the training area as well as the glass for the viewing windows. So for now, please keep noise levels low while waiting/watching from the viewing area (especially for younger kids classes). Once all the glass is installed, this will be a non-issue.
2. MATTING: We currently have about 2/3 of the training space matted. When the rest arrives, we’ll be redoing the entire grid, which will expand our training space (can’t wait!).
3. GEAR and SHOES: For now, we have a storage rack in the reception area right when you walk into the building. All students can use that rack to place shoes and training gear/bags before entering class. For larger classes and for adult classes, we can also use extra space in the back for gear bags.

Membership Billing – Please see below for payment protocol based on the membership tier you were previously on prior to our move:

1. Premium Memberships: (3x per week access): Please meet us halfway! If you were previously on the Premium Membership, we will offer the remainder of January PLUS February for a single payment equivalent to whatever your previous monthly payment was. Weekly offerings for January and February are reduced to 2x per week instead of 3x, but to offset that, the remainder of January provides an additional three classes to make it close to even. This option is the easiest transition to make. If you are in this category, all we need is a confirmation from you to authorize payment. You can reply back to us via email, text or phone call. I know this is a bit confusing, so please contact me personally any time if you’d like at 310-614-9007.
2. Once Weekly Memberships: If you were previously on a 1x per week membership and would like to continue with that, please let us know if you’d like to be on the Tuesday plan or the Saturday plan. We will then simply do a one-time payment that includes the pro-rated remainder of January plus February. If you are in this category, please reply back with confirmation to authorize payment.
3. Neither of the Above: If your situation does not fit into either of the above categories or if you would like to make a change to your most recent membership plan, please contact me directly to discuss at 310-614-9007.
4. March and Beyond: Regardless of which option you choose from above, you are NOT committed to that option beyond February. Then later in February we will provide you all with our new membership options going forward for March and beyond.
5. NEWCOMERS: Reply back to hear about our New Year Specials we are offering starting on January 21st!

Current ICE Members, please confirm back with us as soon as possible, if you have not already done so. Again, I know these options can be a bit confusing, so please don’t hesitate to text or call me any time!

Thank you all so very much for your support and we are truly grateful to have you all as a part of our family.

We are ecstatic to enter into and absolutely crush this next chapter! And remember, just like in our tactical Self OFFENSE skills, the best direction to move in is FORWARD. Let’s move together.

See Y’all on the mats,

Brandon and the ICE Team

*Special Note Regarding Private Training: In our new place, we are creating a flex option with the training space. This means that we will be able to use the area as either one large training space OR two separate spaces, at any time, depending on the schedule of the day. Therefore, we will sometimes have the ability to schedule private training during class times (without disrupting the class), depending on the day and time. So all private students will have more schedule options. Please inquire for more information.